Digital Signage Central

Europe is catching up with North America in the adoption of self-service kiosks, according to the latest Summit Research Associates kiosk state-of-the-industry report. Europe, which in the last report two years ago had even fallen behind Asia-Pacific, is now expected to grow its installed base by 53% and challenge the US’s dominance.

Summit Research’s seventh flagship report, ‘Kiosks and Interactive Technology’ examines recent trends and provides projections for the kiosk industry through 2010. The kiosk sector has seen growth across several markets and the number of currently-installed kiosks has exploded from a world total of 734,000 in 2006, to 1,151,574 at the end of 2007.

Usage is up, hardware and software downtime has been significantly reduced, and customer satisfaction is at an all-time high,” the report says. “More than ever before, people are comfortable and confident in using kiosks.